eLearning Modules

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About this Project: This procedural training course was designed for call center employees. The course begins with a review and progresses to higher-level use of filters on the sales platform to increase sales and  improve job performance. 

Highlights: Sourced a use case from an internal platform to create a realistic scenario, adding tension and urgency that learners often experience in their roles. Incorporated forced navigation at certain points to ensure learners completed sections before moving on.

Tools: Rise 360, Snagit, Canva

About this Project: This onboarding eLearning course instructs employees in creating a professional virtual meeting setup. The laidback writing style fits the fictitious client and target audience -- a cannabis oil company that's onboarding Gen Z sales reps to its growing organization.

Highlights: Accordion, Drag & Drop, Flip Cards, and Process Carousel. 

Tools: Rise 360, Canva

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• Design Document 

About this Project: I combined my creative writing and script writing skills to create drama for this scenario simulation. A branching prototype was built in Twine for iteration 1/Alpha. I then adapted it to a branching scenario design document for iteration 2/Beta. Finally, developed it quickly in Rise 360 for iteration 3/Gold.

Highlights: Using the SAM method for the design meant SME feedback could be implemented within minutes. 

Tools: SAM, Twine, Rise 360, Canva, Microsoft Office Suite

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• Twine Prototype, Iteration 1

• Design Document, Iteration 2

About this Project: A revamp of an older course with new assets, videos, and an updated company policy on marijuana use. Older stock video had to be included so those were edited in Camtasia and inserted across the 3 lessons. To enhance engagement and variety, I added an illustrated character from Storyline's media library and employed two distinct voices from Murf AI, strategically alternating between them for the learning content and assessments.

Highlights: Prompt engineering in ChatGPT was used to create tone-of-voice for target audience (drivers) and to develop scenario-based knowledge checks and quiz questions. 

Tools: Articulate Storyline, Murf AI, ChatGPT, Camtasia

About this Project: This lower Level 2 sample on risk assessment is part of a driver safety series. First knowledge check encourages the learner to use critical thinking to avoid a risky situation on a job site.  

Highlights: Marker and Slider Interactions.

Tools: Articulate Storyline, Murf AI, ChatGPT

About this Project: This Level 2 eLearning sample addresses a company's need to incentivize innovators to jumpstart patent submissions following COVID. 

Highlights: Scenario-based Script Writing, Storyboarding, Marker Interaction, Accordion,  Hotspots, Motion Paths.

Tools: Articulate Storyline, WellSaid Labs, Canva, Microsoft 365

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• Design Document 

• Storyboard